Accessibility Statement
Bow Movers Website Accessibility Statement
Bow Movers is committed to providing an inclusive, user friendly online experience for all visitors in the Bow Movers area and beyond. This Accessibility Statement explains the steps we take to make our website easier to use for everyone, including people who rely on assistive technologies or alternative ways of navigating the web.
Our Accessibility Commitment
Our goal is for the Bow Movers website to meet the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines are recognised as an international standard for making web content more accessible and more usable for people with a wide range of abilities and access needs.
We continually work to improve the accessibility and usability of our site so that customers looking for accessible Bow Movers services can find information clearly and efficiently.
Standards and Guidelines
The Bow Movers website has been designed and developed with reference to WCAG 2.1 AA success criteria. This includes attention to perceivable, operable, understandable and robust content. While we strive for full WCAG 2.1 AA alignment, some areas may still require improvement, and we are actively reviewing these.
Screen Reader Support
Our website is built to support users who access content through screen readers and other assistive technologies. We aim to use clear headings, meaningful page titles, descriptive labels and alternative text for informative images so that important content can be understood without relying on visual cues.
Where possible, content order has been structured so that it is logical when read aloud, helping users who navigate by headings, landmarks, or reading order to quickly locate information about Bow Movers services in the local area.
Keyboard Navigation
The Bow Movers website is designed to be navigable using only a keyboard. Users should be able to move through menus, forms and interactive elements using the Tab, Shift plus Tab, Enter and Space keys, without needing a mouse or touch screen.
We aim to provide visible focus states so that it is clear which element is currently selected when using keyboard navigation. This helps users move confidently through the site and complete actions such as requesting a quote, checking service information or reading about accessibility options for Bow Movers customers.
Visual Design and Readability
We work to ensure that text and interactive elements provide sufficient colour contrast to support users with low vision or colour vision differences. Our pages are created with resizable text in mind so that users can enlarge content using their browser without losing information or functionality.
We also seek to use clear language, consistent layouts and descriptive headings so that content is easy to scan and understand, particularly for users with cognitive or learning differences.
Ongoing Improvements
Accessibility is a continuous process. Bow Movers regularly reviews the website to identify opportunities to improve accessibility in line with WCAG 2.1 AA guidance and good practice. When we update or add new content or features, we aim to consider accessibility from the start of the design and development process.
Requesting Information in an Accessible Format
If you experience any difficulty using the Bow Movers website, or if any part of the site is not accessible to you, we want to know. You can contact us to request information in an alternative format that better meets your needs, for example larger print, simpler text or an alternative digital format.
When you contact us with an accessibility request, please tell us which page or content you were trying to access and what problem you encountered. This helps us respond more quickly and address the specific barrier you faced.
Contacting Us About Accessibility
To share feedback about accessibility, report a problem, or request information about Bow Movers services in a more accessible format, please use the contact options provided on our website. We will review your message and aim to respond within a reasonable timeframe.
Your feedback helps us improve the accessibility of our website and our services for everyone in the Bow Movers area, and we appreciate the time you take to let us know about your experience.
